Support
How can we help?
You’re testing glow before it goes live. Anything broken, slow or confusing is worth reporting.
Report an issue
Send it to your team contact, or post it where your team collects test feedback.
- What you did, what you expected and what happened
- The page link, and the transaction link from the toast or the explorer
- Your wallet address (never your seed phrase)
- Your browser, device and wallet app, and a screenshot if you can
We never ask for your seed phrase
The test runs on Solana devnet
Questions from testers
Phantom: Settings → Developer settings → turn on Testnet mode, then choose Solana Devnet.
Solflare and Backpack: open Settings, find the network (or RPC) option and choose Devnet.
glow sends every transaction to the test network itself. Switching lets your wallet show your test balance and preview transactions correctly.
Connect your wallet, open Wallet and choose Get test SOL. Each request gives 0.20 SOL, and each wallet can ask once every 24 hours.
Need more? The Solana faucet sends devnet SOL too. Pick Devnet there and paste your wallet address.
To claim, the owner of a nominated account normally signs in with that account (X, TikTok and so on). On the test network, the claim page also offers Test sign-in: type any username and act as that account, so you can try claiming and declining.
Test sign-in only exists on test networks. It will never appear on the live site.
So you can see a whole nomination play out in one sitting. 1 day = 10 minutes: a 3-day claim window closes in 30 min, and the longest, 21 days, in 3 h 30 min.
Countdowns on the site show real time, so what you see is what you get.
No. Test SOL and every token launched here have no value, can’t be sold for money and can’t be moved to the live network. Launch, trade and claim as much as you like.
Read the message in the notification: it says what happened. Check you have enough test SOL and that your wallet is on devnet, then try again.
If it keeps failing, report it with the transaction link from the notification, if there is one.